FAQ's

Frequently Asked Questions (FAQs)

1. What products do you offer?
We specialize in high-quality beauty and grooming tools, including Hair Straighteners, Nail Clippers, Electric Face Washers, and Hair Dryers.

2. How long does shipping take?
Standard shipping typically takes 7–14 business days, while expedited options (if available) may arrive within 3–7 business days. International orders may take longer depending on your location.

3. How do I track my order?
Once your order ships, you’ll receive an email with a tracking number and link so you can follow your package every step of the way.

4. Do you ship internationally?
Yes, we ship worldwide! Please note that customs fees or duties may apply depending on your country.

5. What if my item arrives damaged or defective?
We’re here to help! Contact us within 7 days of receiving your item at [your email address] with photos and details. We'll make it right.

6. Can I return or exchange a product?
Yes, we accept returns on unused items in original packaging within 30 days of delivery. For more details, check our [Return Policy].

7. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options offered at checkout.

8. How can I contact customer support?
Email us anytime at [your email address] or use the contact form on our website. We typically respond within 24–48 hours.